# Swiftsell AI

## Docs

- [Execute Trigger Campaign](https://docs.swiftsellai.com/api-reference/outbound/execute-trigger-campaign.md)
- [Initiate an outbound call](https://docs.swiftsellai.com/api-reference/phone-number/initiate-an-outbound-call.md)
- [Contact Attributes](https://docs.swiftsellai.com/audience/attributes.md): Store and manage custom data about your contacts and conversations.
- [Filters and Segments](https://docs.swiftsellai.com/audience/filters-and-segments.md): Create powerful audience segments using advanced filtering to deliver targeted, personalized WhatsApp campaigns.
- [Import Audience](https://docs.swiftsellai.com/audience/import-audience.md): Quickly import your existing contacts from CSV files with intelligent mapping and validation.
- [Overview](https://docs.swiftsellai.com/audience/overview.md): Manage and understand your WhatsApp contacts with powerful audience management tools for segmentation, filtering, and personalized engagement.
- [Update Attributes](https://docs.swiftsellai.com/audience/update-attributes.md): Manage and update contact attributes to keep your audience data accurate, organized, and actionable for targeted campaigns.
- [AI Agent](https://docs.swiftsellai.com/automation/action-blocks/ai-agent.md): Use the AI Agent block to run a multi-turn conversational agent backed by your knowledge base, with optional intent-based routing to different paths.
- [Collect Input](https://docs.swiftsellai.com/automation/action-blocks/collect-input.md): Collect input from the user using the Collect Input block.
- [Condition](https://docs.swiftsellai.com/automation/action-blocks/condition.md): Condition blocks allow you to create logical branches in your automation flow based on user data, responses, or other criteria.
- [HTTP Request](https://docs.swiftsellai.com/automation/action-blocks/http-request.md): Make outbound HTTP calls to external APIs from within an automation flow.
- [List](https://docs.swiftsellai.com/automation/action-blocks/list.md): List is a message block that can be used to display a list of items to the user.
- [Media](https://docs.swiftsellai.com/automation/action-blocks/media.md): Use media block to send images, documents, videos or audio files.
- [Send Message](https://docs.swiftsellai.com/automation/action-blocks/message.md): Use the Send Message block to send text messages to users in your WhatsApp automation flow.
- [Quick Reply](https://docs.swiftsellai.com/automation/action-blocks/quick-reply.md): Quick replies are buttons that can be sent to the user to make it easier for them to respond to the chatbot.
- [Send an email](https://docs.swiftsellai.com/automation/action-blocks/send-email.md): Send an email notification with collected details using the Send an Email block.
- [Start Campaign](https://docs.swiftsellai.com/automation/action-blocks/start-campaign.md): Trigger a campaign from inside an automation flow based on the conversation outcome.
- [Start Flow](https://docs.swiftsellai.com/automation/action-blocks/start-flow.md): Starting point of the chatbot flow.
- [Talk to Agent](https://docs.swiftsellai.com/automation/action-blocks/talk-to-agent.md): Seamlessly transfer conversations from bot to human agents with the Talk to Agent block for personalized customer support.
- [WhatsApp Flow](https://docs.swiftsellai.com/automation/action-blocks/whatsapp-flow.md): WhatsApp Flows lets you design structured, interactive conversations that collect information and guide customers through actions—natively inside WhatsApp.
- [Overview](https://docs.swiftsellai.com/automation/overview.md): Build intelligent WhatsApp chatbots with powerful automation tools to engage customers, collect data, and streamline conversations.
- [Bulk Campaigns](https://docs.swiftsellai.com/campaigns/bulk-campaign.md): Send one-time messages to large groups of contacts with bulk campaigns
- [Create a WhatsApp template](https://docs.swiftsellai.com/campaigns/create-template.md): Step-by-step guide to create, preview, and submit a WhatsApp template in Swiftsell.
- [Campaigns Overview](https://docs.swiftsellai.com/campaigns/overview.md): Send targeted WhatsApp messages to your audience — one-time broadcasts or event-triggered automated messages.
- [Trigger Campaigns](https://docs.swiftsellai.com/campaigns/trigger-campaign.md): Send on-demand messages using webhooks and API integrations
- [December 2025](https://docs.swiftsellai.com/changelog/dec-2025.md): Product updates and announcements
- [January 2026](https://docs.swiftsellai.com/changelog/jan-2026.md): Product updates and announcements
- [July 2025](https://docs.swiftsellai.com/changelog/july-2025.md): Product updates and announcements
- [Connect WhatsApp](https://docs.swiftsellai.com/getting-started/connect-whatsapp.md): Link your WhatsApp Business Account to Swiftsell so you can receive messages and send automated replies.
- [What is Swiftsell?](https://docs.swiftsellai.com/getting-started/introduction.md): Swiftsell is a WhatsApp business automation and AI voice platform that helps you engage customers at scale.
- [Quickstart](https://docs.swiftsellai.com/getting-started/quickstart.md): Create a workspace, connect WhatsApp, and send your first automated message in under 5 minutes.
- [Build an Appointment Booking Agent on WhatsApp](https://docs.swiftsellai.com/guides/appointment-booking-agent.md): Create an AI receptionist that collects patient details and books appointments directly from WhatsApp using Cal.com.
- [Import Contacts and Run a Bulk Campaign](https://docs.swiftsellai.com/guides/import-contacts-and-run-campaign.md): Upload a CSV of contacts, save them as a segment, and send a WhatsApp bulk campaign — all in a few minutes.
- [Add Sources](https://docs.swiftsellai.com/knowledge-base/add-sources.md): Add web pages, domains, and files to your knowledge base.
- [Manage Sources](https://docs.swiftsellai.com/knowledge-base/manage-sources.md): Delete, re-index, and inspect sources in your knowledge base.
- [Knowledge Base Overview](https://docs.swiftsellai.com/knowledge-base/overview.md): Create a knowledge base from your content and use it to power accurate AI responses in bots and voice agents.
- [View Call Transcripts](https://docs.swiftsellai.com/live-chat/call-transcript.md): Access full AI voice call transcripts from the Call Logs page or directly in Live Chat.
- [Managing Conversations](https://docs.swiftsellai.com/live-chat/conversation.md): Reply to messages, assign conversations to agents and teams, and close resolved conversations.
- [Overview](https://docs.swiftsellai.com/live-chat/overview.md): Live chat is where you can see the real-time chats taken place between your agents/chatbots.
- [API Keys](https://docs.swiftsellai.com/settings/api-keys.md): Create and manage API keys for authenticating external systems with Swiftsell.
- [Attributes](https://docs.swiftsellai.com/settings/attributes.md): Create and manage custom contact and conversation attributes for your workspace.
- [General Settings](https://docs.swiftsellai.com/settings/general.md): Configure workspace-level settings including name and compliance preferences.
- [Integrations](https://docs.swiftsellai.com/settings/integrations.md): Connect Swiftsell to external tools and services.
- [Members](https://docs.swiftsellai.com/settings/members.md): Invite agents to your workspace and manage their roles.
- [Phone Number](https://docs.swiftsellai.com/settings/phone-number.md): Configure a Plivo phone number to receive calls and route them to a voice agent.
- [Profile Settings](https://docs.swiftsellai.com/settings/profile.md): Manage your profile settings including personal information, security, and preferences.
- [Segments](https://docs.swiftsellai.com/settings/segments.md): Save reusable audience segments for use in campaigns and contact filtering.
- [Teams](https://docs.swiftsellai.com/settings/teams.md): Create teams to group agents and enable team-based conversation assignment with round-robin distribution.
- [Templates](https://docs.swiftsellai.com/settings/templates.md): View and manage your WhatsApp message templates and their approval status.
- [WhatsApp Configuration](https://docs.swiftsellai.com/settings/whatsapp.md): Configuration and settings for WhatsApp integration in Swiftsell.
- [Agent Tools](https://docs.swiftsellai.com/voice-agents/agent-tools.md): Give your voice agent the ability to call external APIs, save contact data, and send WhatsApp messages mid-call.
- [Call Logs](https://docs.swiftsellai.com/voice-agents/call-logs.md): Review call history, check call details, and view full AI conversation transcripts.
- [Configure LLM & Voice](https://docs.swiftsellai.com/voice-agents/configure-llm.md): Choose the AI model, transcriber, and text-to-speech voice for your voice agent.
- [Create a Voice Agent](https://docs.swiftsellai.com/voice-agents/create-voice-agent.md): Create and configure a new AI voice agent in Swiftsell.
- [Attach a Knowledge Base](https://docs.swiftsellai.com/voice-agents/knowledge-base-link.md): Ground your voice agent's answers in your own content by linking a knowledge base.
- [Voice Agents Overview](https://docs.swiftsellai.com/voice-agents/overview.md): Deploy AI-powered phone agents that handle inbound calls, understand natural language, and take action.

## OpenAPI Specs

- [openapi](https://docs.swiftsellai.com/openapi.json)

## Optional

- [Blog](https://www.swiftsellai.com/blog)